Job Description

About Us:

Just Kids Dental is a pediatric dental office with a strong commitment to providing superior dental care to underserved communities in Louisiana. Our mission is to improve the overall medical condition and quality of life of our patients by offering compassionate, top-quality dental care in a safe and caring environment. We treat every patient as if they were our own child, upholding our vision of better oral health for all.

Position Overview:

We are seeking a friendly and organized Front Desk Receptionist to join our compassionate team at Just Kids Dental. As a Front Desk Receptionist, you will play a vital role in ensuring the smooth and efficient operation of our dental office. Your primary responsibility will be to provide exceptional customer service to our young patients and their families by checking patients in and out, verifying paperwork, and managing appointments. Your welcoming presence and attention to detail will contribute to the positive experience of our patients.

Responsibilities:

• Greet and welcome patients and their families with a friendly and compassionate demeanor.
• Check patients in and out, ensuring accuracy in patient records and paperwork.
• Verify insurance eligibility and assist patients with insurance-related inquiries.
• Answer phones and provide information to callers or direct them to the appropriate personnel.
• Schedule and manage patient appointments efficiently, taking into consideration dentist availability and patient preferences.
• Collect and process payments from patients.
• Maintain a clean and organized front desk area.
• Assist with administrative tasks as needed, including filing, data entry, and patient communication.
• Collaborate with the dental team to ensure the highest standard of patient care.
• Uphold infection control protocols and contribute to a safe and welcoming office environment.

Shift/ Scheduling:

This is a full-time position, Monday - Friday, 8 AM - 4 PM

Required Qualifications:

• Strong communication and interpersonal skills.
• Exceptional attention to detail and organizational abilities.
• Experience with Microsoft Office 365
• Ability to work effectively in a fast-paced, team-oriented environment.
• Commitment to compassionate patient care.

Preferred Qualifications:

• Proficiency in English and Spanish, as this may aid in communicating with a diverse patient population.
• Basic knowledge of dental insurance processes
• 1 year or more of experience in a dental or medical office setting.
• Experience with any Dental Practice Management Software
• BLS/ CPR certification or willingness to obtain one

Benefits:

At Just Kids Dental, we value our employees and offer a comprehensive benefits package to full-time staff, including:

• Healthcare coverage
• Vision and dental insurance
• Short-term and long-term disability
• Life insurance
• 401(k) matching
• Paid time off (PTO)
• Paid holidays

If you are a compassionate and experienced administrative assistant, receptionist, or customer service representative who shares our commitment to providing exceptional pediatric dental care, we invite you to join our team at Just Kids Dental. Help us make a difference in the lives of underserved children and contribute to their improved oral health and overall well-being.

Just Kids Dental is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Once an applicant is considered for employment, the applicant will be required to submit to a background check and 10-panel drug screening.

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