Job Description

Job Description

Job Description

Position Summary: Dispensary Associate

The Dispensary Associate is responsible for capturing and dispensing all prescriptions in our formulary for all Work/Comp and Auto cases (with assigned attorney) as ordered by FOI dispensing providers for patients. The Dispensary Associate is responsible for updating and complying with all Federal, State and local agencies for an In-house pre-packaged Dispensing program.

The Dispensary Associate will also handle certain aspects and workflows related to specialty injections ordered by our physicians. This person will need to have a thorough understanding of insurance criteria requirements, clinical documentation, insurance benefit verification including authorizations and referrals, estimating patient responsibility and scheduling processes.

Qualifications:

• High School Diploma required
• 1-3 years experience working in a pharmacy or dispensing clinic setting with prescription knowledge, or medical assistant experience.
• Registered Pharmacy Technician certification preferred.

Key Responsibilities:

• Delivers exemplary customer service to our patients, adjusters, case managers, and providers.
• Distribute walkie-talkies in each zone daily.
• Must be multi-tasked with handling the volume of prescriptions that match our formulary for Work/Comp patients.
• Communicates with the patient on the prescriptions being ordered and dispensed.
• Understanding of IT information platforms
• Ensure that the physicians are aware of the prescriptions, brand and generic in our formulary
• Update and maintain the inventory to meet the needs of our physicians.
• Report on the missing prescriptions on a weekly basis that could have been captured.
• Run daily, weekly and monthly reports on the Dispensary software,
• Ensure the Dispensary software, AHCS is updated with Physician(s), Fellow(s) and PA(s) information for dispensing purposes.
• Ensure the Dispensary software, AHCS is updated with the formulary and current AWP, FOI cost and profit for reporting purposes.
• Documents and keeps accurate records for the Department of Health.
• Ensures that the patient’s experience with Florida Orthopaedic Institute is a positive experience.
• Cross train with the Injectable Specialist to assist with verifying insurance benefits, authorization, scheduling and distributing of the injectable medications.
• Cross train the Injectable Specialist to cover the Dispensary.
• All other duties as assigned.

At FOI our goal is to provide our patients with world-class orthopedic care.

Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.

What we offer:

• Full time opportunities available, with room for career growth and advancement.

• Excellent job security and stability, to promote an optimal work life balance.

• Be part of this dynamic and growing high level Clinic Services team!

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

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