Job Description

Job Description and Duties

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

This is a 12 month Limited-Term Full-Time position that may be extended or become Permanent.

Are you looking for a career where you can demonstrate your extensive performance management experience? Do you enjoy establishing and maintaining effective working relationships? Are you able to successfully develop and implement creative solutions to address existing and emerging business needs? Do you enjoy fast-paced environments where challenging and rewarding work fosters your professional growth? If you answered yes, then we have an opportunity you may be interested in exploring further. HRD seeks a highly motivated, enthusiastic, customer service and detail-oriented Performance Management Consultant (Staff Services Manager I, Specialist) to assist managers and supervisors in the appropriate and timely application of the progressive discipline processing and addressing the most sensitive/complex concerns related to performance and conduct in the workplace.

The Staff Services Manager I (Specialist) serves as a non-supervisory, highly skilled, organized, and experienced special consultant.  Responsibilities include but are not limited to providing guidance and expertise to CDPH managers and supervisors when handling sensitive/complex employee performance and conduct concerns, and administration of the state’s disciplinary process.

This position is part of the Performance & Policy Consultation Unit in HRD’s Strategic Talent Management and Development Branch (STMDB) and works in conjunction with the Performance & Training Compliance Management Unit (PTCMU). The STMDB is dedicated to our most important asset - our people; through fostering an environment that is engaging and encourages development.

We are seeking an individual that can both 1) guide on technical aspects of policy and discipline and 2) assist managers and supervisors to handle matters in a way that demonstrates trauma-informed principles (or similar employee engagement practices).

Please let us know how you heard about our position by taking this brief survey:

You will find additional information about the job in the .

Working Conditions

Telework Information     

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions,  hours worked per week , and  start/end dates (MM/DD/YYYY) . Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control #(489211)  and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application . Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email  apply@cdph.ca.gov  for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or,  a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience with personnel matters, to include employee discipline, and interpreting laws, rules and regulations.
• Ability to act independently, exercise initiative, flexibility, and adaptability, especially with respect to changing priorities in a fast-paced environment.
• Ability to analyze data and present ideas and information effectively both orally and in writing.
• Knowledge of Trauma-Informed practices within the workplace.
• Ability to demonstrate leadership, be open-minded, approachable, and supportive.
• Ability to research and apply problem solving skills to issues that do not have clear answers.
• Ability to organize and establish workload priorities, manage multiple assignments, and work well under pressure.
• Commitment to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.

• Experience with computer programs such as Microsoft Outlook, Word, Excel, PowerPoint, Teams, and SharePoint

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications (SOQ) Questions and Instructions

Applications received without an appropriate SOQ in accordance with the instructions below will be rejected for being incomplete and will not be considered. Applicants must answer the SOQ questions in numerical order and follow the guidelines below:

SOQ Questions

1. Describe your experience with the progressive discipline process within the California State Civil Service?

2. Provide an example of a time when you had to provide guidance and recommendations, while also ensuring compliance with applicable laws, rules, and policies?

3. What does “Trauma-Informed” mean to you and why is it important in the workplace?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Please see Statement of Qualifications (SOQ)  instructions below at end of posting . Applications received without a written response to the SOQ may be rejected.

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