Job Description

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Responsibilities

1. Learn Walgreens operations and lead one-box (full store operations across front-end and pharmacy). Complete the accelerated development track to Store Manager within the specified timeframe as outlined in the learning plan.


2. Under the Store Manager's guidance, oversee store operations (front-end and pharmacy).


3. Support store operations by shadowing or assisting the Store Manager during the learning journey.

Training & Personal Development

• Complete a rigorous, accelerated program including all certifications needed for the Store Manager role.


• Attend and complete classroom, online, and on-the-job training, including rotations in other stores.


• Follow development plans with District Managers, participate in one-on-one meetings, and demonstrate proficiency in learning topics.


• Engage in self-development, monitor performance, and learn about retail, pharmacy, and management best practices.


• Implement compliance SOPs, learn systems and software, and obtain necessary pharmacy licensure.

Customer Experience

• Engage customers and patients, resolve complaints, and model customer service best practices.


• Monitor and improve customer service, provide coaching, and analyze feedback to enhance service metrics.

Operations

• Gain experience supervising store operations and team members, including merchandising and shift management.


• Support asset protection, monitor loss prevention, and manage inventory and compliance with laws.


• Ensure safety, maintain respectful relationships, and complete assigned tasks.

Business Performance Management

• Analyze financial and performance data, develop action plans, and identify sales opportunities.


• Review asset protection data and develop loss reduction strategies.

Minimum Qualifications

• Bachelors degree with 3 years retail management experience or High School Diploma/GED with 5 years retail management experience.


• Fluent in English (except in Puerto Rico).


• Willing to work flexible hours, including evenings and weekends.


• Willing to accept and transfer to Store Manager positions and locations within the area.

Preferred Qualifications

• PTCB Certification.


• Bachelors Degree.


• Experience in retail or hospitality management with leadership and customer service skills.

Additional information for San Francisco, CA applicants, and equal opportunity employment statements are included.

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